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A question about your order, a product or our silks? Instant reply by chat, 7 days a week — or by e-mail within 24 working hours.

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What is the reason for your request?

Order tracking Return / Exchange Product question General question

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Your order

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Order number

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Reason for return

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Faulty or damaged item

Item not as described

Wrong size or colour received

Changed my mind

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Tracked delivery, free from €49

In mainland France (from €99 elsewhere). Tracking number sent on dispatch, orders prepared within 48 h.

Secure payment

Shop Pay, PayPal, Apple Pay, Google Pay and credit and debit cards. Invoice provided, returns within 30 days.

Founded in Lyon in 2018

Over 25,000 customers in 25 countries. 6A mulberry silk, sold direct, no middlemen.

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