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A question about your order, a product or our silks? Instant reply by chat, 7 days a week — or by e-mail within 24 working hours.

What is the reason for your request?

Order tracking Return / Exchange Product question General question

First and Last Name

Email address

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Your message

E-mail reply within 24 working hours · Instant chat 7 days a week

Your order Reason for return Complete your request

Your order

Enter the order number for the item you wish to return.

Order number

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Select the reason that best matches your request.

Faulty or damaged item

Item not as described

Wrong size or colour received

Changed my mind

Other reason

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Choose what you would like, fill in your details and send.

I would like

Refund

Exchange

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Item you would like in exchange

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First and Last Name

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In mainland France (from €99 elsewhere). Tracking number sent on dispatch, orders prepared within 48 h.

Shop Pay, PayPal, Apple Pay, Google Pay and credit and debit cards. Invoice provided, returns within 30 days.

Over 25,000 customers in 25 countries. 6A mulberry silk, sold direct, no middlemen.